Frequently Asked Questions

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Contents

General

Can I connect a Webcam to my Freecom NAS Device?

  • Answer: No, you can not connect a USB Webcam. But, you can connect an IP Webcam.
  • Explanation:
    • The webcams you can find in shops use drivers for running on Windows XP, Vista, ... but very few have drivers for Linux. And even so, those drivers for Linux would be compiled for Linux running on X86 machines (Intel, AMD, etc.). Freecom NAS Devices have no X86, but another processor architecture.
  • Solution: Fulfill four necessary requirements:
    1. That the manufacturer of the Webcam frees the source code of its driver for linux, with appropriate license to be modified by users (e.g: GPL license).
    2. That Freecom do the same (I think this has already been done) [1][2][3].
    3. That a programmer with a desire, knowledge (and time off) gets to work on it, and that he "gives" us his work "as a present".
    4. That the FSG processor (which is not similar to a PCs') be able to "codify" the video signal in real time, and serve it over the network.
    As you can see, it is quite complicated.
BUT Some of this has already been done on the ARM-based NSLU-2 "Slug":
So are we really so far away from a solution? Can the Slug project be raided for the code-base? Future will answer...
  • You CAN connect an IP Webcam
    • Look for IP Webcam (google), and find hundreds... These will work smoothly.
    Although, you don't need an FSG for that. Do you? ;-)
  • Related topics:

FSGA/FNA

I can not perform the Recovery Procedure on my device

SMB/CIFS

I can not access the FSG with Windows Vista

  • Problem: When trying to map to a network share in Windows Vista (\\FSGname\sharename), I get a dialogue box that asks for a username and password. I enter my credentials and I get a message telling me that my username and/or password is incorrect.
  • Solution: There is a patch for Vista that solves this. You can download it here: Freecom patch.
  • Related topics:

Special characters

  • Problem: Once you upgrade to 4.3.8 or 4.4.5, all files containing special characters (e.g. ä, Ä, ó, ò, ß, ñ, ...) are renamed (special characters are replaced by an underscore). This problem only happens via SMB.
SSH: Special characters are correctly shown
FTP: Special characters are correctly shown.
SMB: Special characters are replaced by an underscore.
WEB: Interface of the FSG (log in as user)... correct.
File-nice or similar file manager... correct.

VPN

I can not connect

  • Problem: Once you upgrade to 4.2.7 or 4.3.8, you can not connect via VPN with PPTP encryption. The VPN connects, but you can not see any FSG folder or anything at "the other side of the tunnel".
  • Solution: Edit options.pptpd file to Fix VPN support to 4.3.8 or upgrade to firmware 4.4.5.
  • Related topics:

Configuration

I found a strange #101 user

  • Problem: I found a user called #101, with unlimited quota. Who is this? Something to worry about?
  • Solution: Nothing to worry. It is related to internal FSG soft management of users and permisions.
  • Related topics:

External Drives Problem

I have problems with copying files to a USB attached HardDrive

  • Problem: I am having difficulty writing larger files e.g 700meg *.avi files to a disk attached to my FSG.

The disk is USB attached, and formatted to FAT32.

No problem with creating folders and copying smaller files. However when copying larger files, the PC spends time thinking about it then tells me that the network connection is no longer available.
  • Solution:
    • 1) Try through FTP. Samba in releases before 4.2.7 is giving problems.
      • 1.b) Upgrade to the latest beta (2.6 kernel) which should at least solve the wired part of sudden disconnections.
    • 2) Incompatibility with certain external drives: examples are Toshiba and Freecom(!)... Solution: use other external drive
    • 3) utp cables can be unreliable: try another cable to be sure.
    • 4) FAT32 has a 4 gigabyte limit for filesize. Are you sure you don't try to copy images of dvd's for example? If this is the case copy will stop with an error. Solution formatting drive with ext.3 or Reiser.
  • Related topics:


WLAN

How can I run my FSG as a WLAN client?

HARD

Is it possible to connect a USB HUB in a USB port of the FSG-3 in order to connect several devices?

  • Answer: Yes, with an active USB hub (with power supply).

Can I connect my PC directly to FSG-3 through the USB port?

  • Answer: No, the FSG-3 can be connected to LAN or WAN. The USB ports are only for external hard drives and printers.

What kind of format does the internal FSG HD have ?

  • Answer: Because of the Linux based kernel, it has a Reiser FS. Via the device/drive properties in Microsoft Windows it is identified as NTFS, although the drive is in fact formatted as ReiserFS

Does the FSG support usb devices which are NTFS formatted?

  • Answer: The operating system on the FSG is Linux, and Linux systems can read but not write on NTFS formatted devices. To get both (r/w access) you have to format the devices in FAT32.
The release 4.2.7 and 4.3.8 are suposed to support NTFS write access (view changelog), but it does not seem to work.
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