OpenFSG:Privacy policy

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Privacy Policy

Effective from 1-5-2006

Freecom is committed to protecting your online privacy. The following policy explains how your personal information will be treated when you register for an account ont his site. If we are going to use customers’ personally identifiable information in a manner different from that stated at the time of collection we will notify customers by posting a notice on this Web site for 30 days.

Freecom is bound to the Dutch law on Personal Privacy Protection. This law protects customers against misuse of their online information. For more information on the law and the required registration of Freecom to the appropriate official government organisation, please look at the external links section below.

If users have questions or concerns regarding this statement, they can contact Freecom's Customer Support by e-mail at support@Freecom.com.

Simply put, we are committed to providing you with the best service available online or elsewhere.

What is Freecom and why is my information needed?

Freecom provides this website for support and discussion about Freecom products. Freecom requires, at a minimum, a first name, last name, password, and valid e-mail address.

What personal information does Freecom collect from me?

Freecom collects personal information upon registration. During registration, Freecom typically will ask for your name and e-mail address. Please note that the more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once registered, you are part of the Freecom community, a customer account is created, and you can take full advantage of Freecom's services.

In addition to registration we may ask you for personal information at other times, including immediately following the registration process, when you enter a contest or promotion sponsored by Freecom, and when you report a problem with the service or with your account. If you contact Freecom we will keep a record of that correspondence. In addition, Freecom occasionally asks registered users to complete surveys that we use for research purposes. A link is included to this Privacy Policy wherever Freecom collects personal information.

What are cookies and how does Freecom use them?

In order to provide a personalized service, Freecom may use cookies to store some information about your account. A cookie is a small amount of data that is sent to your browser from a web server that is stored on your computer's hard drive. Freecom uses both session ID cookies and persistent cookies. These cookies are not tied to your personally identifiable information.

Generally, we use cookies:

  • To establish an authenticated session with the service when you login to your Freecom account using our web interface. When you use Freecom's web interface to access your account, logging in will require that you accept a session ID cookie. When you close your web browser, the session ID cookie will terminate.
  • To remember some of your basic account preferences in order to deliver a better, more personalized service. A persistent cookie may be set when you register, "Sign In," or use the Freecom web interface to record certain application settings and other preferences.

Freecom may also record your IP address for system administration, monitoring, and fraud prevention purposes. IP Addresses are not linked or cross-referenced with any personally identifiable information.

This privacy statement covers the use of cookies by Freecom only and does not cover the use of cookies by any advertisers. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

How does Freecom use my information?

Freecom does not provide any of your personal information to third parties except as outlined in this privacy policy. We do not sell or give access to our customer e-mail list or other customer profile information to anyone except as outlined.

Freecom does research on customer demographics and behavior based on the information provided to us upon registration, during a promotion, or from surveys. This information is tracked using log files, tracking pixels and database history tables. We do this to better understand and serve our customers. This research is compiled and analyzed on an aggregated basis.

Who is collecting information?

When you access this site and are asked for personal information, you are sharing that information with Freecom alone. We also make use of several statistics services and programs to provide basic reporting on web site visitors and usage patterns. These services and software do NOT capture any information that can personally identify any of Freecom's customers or visitors. We are compliant with the Platform for Privacy Preferences Project (P3P), as developed by the World Wide Web Consortium.

With whom does Freecom share my information?

Freecom will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see our Terms of Service for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

  • Data in the Aggregate: Freecom may disclose aggregated statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
  • Special Circumstances: Freecom may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Freecom's Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Freecom's rights or property, other Freecom users, or anyone else that could be harmed by such activities. Freecom may disclose or access account information when we believe in good faith that the law requires it.
  • Freecom may disclose your name as author when publishing your submited documents and text.

What are my choices regarding collection, use, and distribution of my information?

Freecom may, from time to time, e-mail you regarding our products and services. Only Freecom or agents working under confidentiality agreements on behalf of Freecom will send you such e-mail. Customers who do not wish to receive these announcements may opt-out of receiving these communications by sending an e-mail to support@Freecom.com. All announcements sent by Freecom also include unsubscribe instructions.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to access your Freecom account via the web interface.

Freecom does not sell or provide access to customer information to anyone. If there is any exception to this policy, we will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer.

What is Freecom's policy on allowing me to update, correct, or delete my personal information?

You can edit your Freecom account information at any time by accessing your account using our web interface (your profile information can be modified by accessing the "My Profile" page once you are logged in).

Your Freecom account can be easily deleted or deactivated at anytime. Doing so will result in losing access to most functions and services provided by Freecom, including your account for this site. Residual account information remains archived within our records.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your Freecom account information and Freecom customer profile are password-protected so that you, and only you, have access to this personal information. You may edit your Freecom account information by logging into our web interface using your Freecom username and password.

We require that you do not divulge your password to anyone. Freecom will never ask you for your password in an unsolicited phone call or e-mail. Also remember to sign out of your Freecom account and close your browser window when you finish your work. This is to ensure that others cannot access your personal information or files if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

As a global company, Freecom has international sites and users all over the world. When you give Freecom personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered it. Whenever Freecom handles personal information as described above, regardless of where it occurs, Freecom takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Freecom cannot ensure or warrant the security of any information you transmit to us or while using the service, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, wikis, through e-mail, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

This web site contains links to other sites. Please be aware that Freecom is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible online.

Additional Information

Questions regarding this statement should be directed to support@Freecom.com. For additional information on contacting Freecom, please click Contact.

External Links

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